24Hrs 7 Days A Week Telephone Support
Youtube Linkedin

Call Us: 0800 011 33 50

Support... for TRUCKBase Pro

Our software has never been easier to use designed to make your life easier and make everyday tasks quicker. TRUCKBase Pro comes with its own Free practise version which install on the same PC and can be used by staff for training.

If you need addtional support then its easy to purchase a 30 min support ticket here:

With your purchase you get:

We want to make sure you are up and running with the minimum of fuss and that you understand how our system works ASAP. You will get a Practice version of your software. This is ideal for you or your staff to learn how TRUCKBase Pro works.

Technical Support Contract

TRUCKBase Pro is for most business a fundamental part of their business - so looking after TRUCKBase Pro - its data and backing up is a peace of mind to your business. BUSINESS Guard is the solution

Go to Support Prices

You are under no obligation or contract to take out any form of support. We're here if you need us.

There are some issues which are not covered by any support - because they are not related to our products or have been caused by another reason. For these issues we are happy to provide a quote, these typically include issues in the list below however this list is just an example

Network issues including mapping drives, permissions etc.

Any issue that is outside our software package

Issues which might effect our software, but are the result of other PC issues

Database corruption including unrecognized database format and database repair issues

Moving our data from 1PC to another

Additional PC services we can supply

SERVICE Cost with Business Guard support contract Cost without support contract

*Repair Corrupted Database

What this means: We will repair files with unrecognizable database format and database repair issues (If we cannot fix the issue we will refund the cost). This cost is for 1 file and repaired once. Please note that this is an extremely rare occurrence, and as such if it happened twice then there could be another underlying issue with your PC. For us to complete this procedure we will need to download the corrupted database from your PC to our PC for repair.

Bu Now £150 Buy Now £210

TRUCKBase Data moving between PC's

If you need to move data from one PC to another PC for whatever reason then we can install TRUCKBase Pro on the new PC and then move your data from the old PC to the new PC. During this procedure we will move your Activation Key back to our licencing server to re user again on the new PC.

Buy Now £140 Buy Now £200

 

Prices do not include VAT which will be added to all sales in the UK

Multi Branch

TRUCKBase Pro
Auto Workshop Management

For companies requiring a multi branch environment, our TRUCKBase Pro Auto Workshop Management system will provide a shared database of customers between your branches within the group. Learn More [+]